Terms of Service

Last updated: 28 March 2026 | Effective date: 28 March 2026

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("Client", "you", "your") and Pipsla Markets Ltd ("Company", "we", "us", "our"), a company registered under the laws of Saint Vincent and the Grenadines. By accessing our website at pipslamarkets.com ("Website"), opening a trading account, or using any of our services, you agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must not use our services.

1. Definitions & Interpretation

"Account" means a trading account opened by the Client with Pipsla Markets.
"Balance" means the total value of the Client's Account after all closed trades, deposits, withdrawals, fees, and adjustments.
"CFD" (Contract for Difference) means a derivative financial instrument that allows the Client to speculate on price movements without owning the underlying asset.
"Equity" means the Balance plus or minus any unrealised profit or loss on open positions.
"Free Margin" means Equity minus Used Margin.
"Leverage" means the ratio of the notional value of a trade to the margin required to open it.
"Lot" means a standardised unit of trading. One standard lot equals 100,000 units of the base currency for forex instruments.
"Margin" means the funds required in the Client's Account to open and maintain a trading position.
"Margin Level" means the percentage calculated as (Equity / Used Margin) x 100.
"Platform" means the Pipsla Markets web-based trading platform accessible via the Website.
"Spread" means the difference between the bid (sell) and ask (buy) price of an instrument.
"USDT" means Tether (USD-pegged stablecoin) on the TRC20 network.

2. Eligibility & Account Opening

To open and operate an Account with Pipsla Markets, you must:

Be at least 18 years of age (or the age of legal majority in your jurisdiction).
Have the legal capacity to enter into this Agreement.
Not be a resident of or located in any jurisdiction where the use of our services would violate applicable laws or regulations (including but not limited to the United States, Iran, North Korea, Syria, and any OFAC-sanctioned territory).
Provide accurate, complete, and current information during registration and maintain the accuracy of such information.
Complete any required identity verification (KYC) procedures.

You may open multiple Accounts (subject to the limits set for each account type). Each Account is personal to you and may not be transferred, assigned, or shared with any third party. We reserve the right to refuse any application at our sole discretion without providing reasons.

3. Account Types

Pipsla Markets offers the following account types:

3.1 Demo Account

Free practice account with virtual funds. No real money at risk. Demo accounts may be archived after 60 days of inactivity. Maximum 5 demo accounts per user.

3.2 Standard Account

Zero commission with competitive spreads (markup included in the spread). Minimum deposit: $20. Suitable for most traders. Maximum 3 live accounts per user.

3.3 ECN Account

Raw spreads with a per-lot commission. Lower overall trading cost for active traders. Minimum deposit: $100.

3.4 Pro ECN Account

Tightest available spreads with commission. Designed for high-volume and professional traders. Minimum deposit: $500.

3.5 Islamic (Swap-Free) Account

Sharia-compliant account with no overnight swap charges. Requires identity verification and administrative approval. All other trading conditions apply. An administration fee may be applied on positions held beyond 3 business days.

4. Know Your Customer (KYC) & Anti-Money Laundering (AML)

Pipsla Markets is committed to the prevention of money laundering, terrorist financing, and financial crime. We implement the following procedures:

Identity Verification: You may be required to provide a valid government-issued photo ID (passport, national ID, or driver's licence) and a selfie for facial verification.
Proof of Address: A recent utility bill, bank statement, or government correspondence (dated within the last 3 months) may be required for withdrawal processing.
Enhanced Due Diligence: For higher deposit or withdrawal thresholds, additional documentation may be requested.
Transaction Monitoring: We monitor deposits, withdrawals, and trading activity for suspicious patterns.
Reporting: We reserve the right to report suspicious activity to relevant authorities as required by law.

Failure to complete KYC requirements may result in restricted access to certain features, including withdrawals. Providing false or fraudulent documentation is grounds for immediate account termination and forfeiture of funds.

5. Deposits & Withdrawals

5.1 Deposits

Deposits are accepted exclusively in USDT (TRC20).
Each Client is assigned a unique deposit address. Sending funds to an incorrect address or on an unsupported network may result in permanent loss of funds for which Pipsla Markets bears no responsibility.
Deposits are credited automatically after the required number of network confirmations (typically 20 confirmations).
There is no deposit fee charged by Pipsla Markets. Network transaction fees are borne by the sender.
Minimum deposit amounts are determined by account type (see Section 3).

5.2 Withdrawals

Withdrawals are processed to your nominated USDT (TRC20) wallet address.
All withdrawal requests require email confirmation via a one-time code.
Withdrawals are subject to manual review and approval. Processing time is typically within 24 hours on business days.
You may not withdraw funds that are being used as margin for open positions.
We reserve the right to request additional KYC documentation before processing a withdrawal.
Pipsla Markets may apply a withdrawal fee at its discretion, which will be clearly disclosed before confirmation.
Withdrawals must be made to a wallet owned by the account holder. Third-party withdrawals are not permitted.

5.3 Wallet & Account Transfers

Funds deposited are credited to your Client Wallet. You may transfer funds between your Wallet and any of your trading Accounts at any time, subject to available balance. Transfers are instantaneous and free of charge.

6. Trading Terms

6.1 Order Execution

Pipsla Markets executes Client orders on a straight-through processing (STP) basis. All Client trades are hedged on institutional liquidity. Execution is at the best available price at the time the order reaches our execution system.

6.2 Order Types

The Platform supports the following order types:

Market Orders: Executed immediately at the current available price.
Limit Orders: Executed when the price reaches the specified level.
Stop Orders: Triggered when the price reaches the specified level, then executed as a market order.
Stop-Loss (SL): An order to close a position at a specified price to limit loss.
Take-Profit (TP): An order to close a position at a specified price to lock in profit.

6.3 Slippage

During periods of high volatility or low liquidity, orders may be executed at a price different from the requested price. This is known as slippage and can be positive or negative. Pipsla Markets does not guarantee fill prices on any order type.

6.4 Market Hours

Forex and metals trading is available from Sunday 22:00 UTC to Friday 22:00 UTC. Specific instrument trading hours may vary and are displayed on the Platform. Pipsla Markets reserves the right to modify trading hours without prior notice due to market conditions, holidays, or liquidity constraints.

6.5 Requotes & Rejections

In rare circumstances, orders may be requoted or rejected due to rapid price movement, insufficient liquidity, or system limitations. We endeavour to minimise such occurrences.

7. Leverage, Margin & Liquidation

7.1 Leverage

Leverage options of 1:50, 1:100, 1:200, 1:500, 1:1000, 1:2000, and 1:3000 are available on all account types. Leverage is selected at account creation and may be adjusted by the Client from the Account settings at any time.

Pipsla Markets reserves the right to reduce leverage on any account at any time, including but not limited to periods of extreme market volatility, ahead of major economic events, or where the Company deems it necessary for risk management purposes.

7.2 Margin Requirements

You must maintain sufficient margin in your Account to keep positions open. Margin requirements are calculated based on the instrument, lot size, current price, and applicable leverage. It is your sole responsibility to monitor your margin level at all times.

7.3 Margin Call

When your Margin Level falls below 50%, you will receive a margin call notification. This is a warning only — no positions will be closed automatically at this level. When your Margin Level falls below 20%, you will receive a critical margin warning.

7.4 Liquidation (Stop-Out)

If your Equity falls to 2% or below of your Account Balance, automatic liquidation will be triggered. All open positions on the affected Account will be closed at the current market price. This process is automatic and cannot be reversed. Pipsla Markets shall not be liable for any losses resulting from liquidation.

8. Fees, Spreads & Commissions

Standard Accounts: No commission. Revenue is included in the spread (markup applied symmetrically to bid and ask).
ECN Accounts: Raw spread plus commission per lot (charged on trade entry or exit as applicable).
Pro ECN Accounts: Tightest raw spread plus commission per lot.
Islamic Accounts: No swap charges. Wider spreads may apply. An administration fee may apply on positions held beyond 3 days.

Spreads are variable and depend on market conditions, liquidity, and the instrument traded. Typical and minimum spreads for each instrument are published on our Website but are indicative only and not guaranteed.

Pipsla Markets reserves the right to adjust spreads, commissions, and fees at any time. Material changes will be communicated via the Platform, email, or our Website.

9. Weekend & Overnight Policy

9.1 Overnight Swap (Financing)

Positions held overnight (past the daily rollover time, typically 22:00 UTC) may be subject to swap charges or credits based on the interest rate differential of the underlying currencies. Swap rates are published on the Platform and may change without notice.

9.2 Weekend Policy

Positions held over the weekend (Friday close to Sunday open) are subject to a weekend holding fee of 5 pips (charged at Friday close). This fee compensates for the gap risk associated with weekend market closures.

Additionally, positions that do not meet a minimum of 5x the required margin at Friday close may be force-closed to protect against adverse weekend gap movements. Islamic accounts are exempt from swap but subject to the weekend margin requirement.

10. AI Trading & Signal Services

Pipsla Markets offers optional AI-powered trading tools and signal services as add-on subscriptions. These include:

AI Signals: Machine-learning-generated trade signals with entry, stop-loss, and take-profit levels.
AI Classroom: Educational tools for pattern recognition and strategy development.
Autonomous Trading: AI-driven trade execution based on user-defined rules and risk parameters.

Disclaimer: AI signals and automated trading are tools, not financial advice. Past performance of any AI system or signal strategy is not indicative of future results. You are solely responsible for any trades executed on your Account, whether manual or automated. Pipsla Markets does not guarantee the accuracy, profitability, or reliability of any AI signal or automated trading strategy.

AI subscription fees are billed in USDT and are non-refundable once the subscription period has commenced.

11. Demo Accounts

Demo accounts are provided for educational and practice purposes only. Trading results on demo accounts are simulated and do not reflect real market conditions, execution quality, or emotional factors. Demo accounts may be subject to:

Automatic archival after 60 days of inactivity.
Virtual balance limits set by Pipsla Markets.
Differences in pricing, spreads, and execution compared to live accounts.

12. Intellectual Property

All content on the Platform — including but not limited to software, algorithms, charting tools, AI models, design, text, graphics, logos, and trademarks — is the exclusive property of Pipsla Markets or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, reverse-engineer, or create derivative works from any part of the Platform without our prior written consent.

13. Privacy & Data Protection

Your personal data is collected, stored, and processed in accordance with our Privacy Policy. By using our services, you consent to such processing. We implement industry-standard security measures to protect your data.

14. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account suspension or termination:

Providing false, misleading, or fraudulent information during registration or KYC.
Using the Platform for money laundering, terrorist financing, or any illegal purpose.
Operating multiple accounts under different identities.
Exploiting system errors, latency, or pricing anomalies (arbitrage abuse).
Using automated systems (bots, scripts, or plugins) not provided or authorised by Pipsla Markets to interact with the Platform.
Attempting to gain unauthorised access to the Platform, other users' accounts, or our systems.
Engaging in abusive trading practices as determined by Pipsla Markets at its sole discretion.
Sharing account credentials with third parties.

15. Risk Disclosure

Trading CFDs and leveraged instruments carries a high level of risk and may not be suitable for all investors. You should carefully consider your investment objectives, level of experience, and risk appetite before trading. Key risks include:

Market Risk: Prices can move rapidly and against your position.
Leverage Risk: Leverage amplifies both gains and losses. You can lose more than your initial deposit.
Liquidity Risk: In certain market conditions, it may be difficult or impossible to close a position at the desired price.
Gap Risk: Prices may gap significantly, particularly after weekends or major events, resulting in losses beyond your stop-loss.
Technology Risk: System failures, internet outages, or software errors may prevent order execution.
Cryptocurrency Risk: USDT and blockchain transactions are subject to network congestion, smart contract risk, and regulatory changes.

You should not invest money you cannot afford to lose. If in doubt, seek independent financial advice. For full details, see our Risk Disclosure Statement.

16. Limitation of Liability

To the maximum extent permitted by law:

Pipsla Markets shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claim shall not exceed the total fees paid by you to Pipsla Markets in the 12 months preceding the claim.
We are not liable for losses caused by: force majeure events, market disruptions, exchange or liquidity provider actions, regulatory changes, internet or network failures, or any event beyond our reasonable control.
We are not liable for losses resulting from the Client's failure to maintain adequate margin, failure to set appropriate stop-loss orders, or trading decisions (whether manual or automated).

17. Indemnification

You agree to indemnify, defend, and hold harmless Pipsla Markets, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from: (a) your use of the Platform; (b) your breach of these Terms; (c) your violation of any law or regulation; or (d) your trading activity.

18. Dispute Resolution

In the event of a dispute:

Internal Resolution: Contact our support team via Discord or the support ticket system. We will endeavour to resolve complaints within 14 business days.
Escalation: If the matter is not resolved to your satisfaction, you may escalate via email to [email protected].
Arbitration: Any dispute that cannot be resolved through the above channels shall be referred to and finally resolved by arbitration in accordance with the rules of the jurisdiction of Saint Vincent and the Grenadines.

19. Account Suspension & Termination

Pipsla Markets may, at its sole discretion and without prior notice:

Suspend or restrict access to your Account if we suspect a breach of these Terms, fraudulent activity, or as required by law.
Terminate your Account and liquidate open positions if you are found to have engaged in prohibited activities.
Archive inactive accounts (no login or trading activity for 60+ days).

You may close your Account at any time by withdrawing all funds and contacting support. All open positions must be closed before account closure. Any remaining balance after fees and charges will be returned to your nominated withdrawal address.

20. Amendments

Pipsla Markets reserves the right to amend these Terms at any time. Material changes will be communicated via the Platform, email, or our Website at least 7 days before they take effect. Your continued use of the Platform after the effective date constitutes acceptance of the amended Terms.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Saint Vincent and the Grenadines. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Saint Vincent and the Grenadines.

22. Contact Information

Pipsla Markets Ltd
Registered in Saint Vincent and the Grenadines
Website: pipslamarkets.com
Support: Discord Community
Email: [email protected]